Terms for Shopify product personalization workflows

These terms describe the responsibilities for merchants using Pixozy to configure design models, collect buyer inputs, and review production snapshots.

Service scope

Pixozy provides Shopify app workflows for design models, campaign binding, additional products, storefront personalization, cart properties, order customization snapshots, production CSV exports, and logistics CSV fulfillment updates.

Merchant responsibilities

Confirm product, variant, pricing, additional product, and fulfillment accuracy.
Use buyer uploads only for the related custom product order.
Review production files before sending them to factories or fulfillment partners.
Respond to buyer and Shopify privacy requests in time.

Design model reuse

Merchants may export a configured design model and import it into another Shopify store they operate. Merchants remain responsible for checking product bindings, pricing, variants, and storefront behavior after import.

Development and beta use

Early validation should happen in a Shopify development store before merchant beta. Production use requires signed storefront routing, real object storage, verified webhooks, and passing production preflight checks.

Billing

The public Shopify App Store version will use Shopify Billing. Pixozy follows a no off-platform billing policy and will not ask merchants to pay through external checkout links for the app subscription or usage charges.